training

HR

activities designed to facilitate the learning and development of new and existing skills, and to improve the performance of specific tasks or roles. Training may involve structured programs or more informal and interactive activities, such as group discussion or role playing, which promote experiential learning. A wide variety of activities, including classroom-based courses, on-thejob training, and business or simulation games, are used for training. Audio-visual and multimedia aids such as videos and CDROMs may also be employed. Training may be provided by an internal training officer or department, or by external training organizations. The effectiveness of training can be maximized by conducting a training needs analysis beforehand, and following up with evaluation of training. Training should result in individual learning and enhanced organizational performance.